9AM - 5PM Tues.-Fri,    10AM-6PM Wed.,      10AM-1PM Sat.    +1.6139389500

2-228 Second St. W, Cornwall, ON, K6J 1G7, CA

What to expect

Initial visit: 

In your first appointment, I will obtain a complete medical history. During this time, we will go over your intake forms and I will ask more focused questions relating to your specific health concerns. This includes a general assessment of your lifestyle factors, perform a pertinent physical exam, and is generally an information gathering and sharing appointment. Along with a recommended laboratory workup, a potential treatment plan may be included at this time.

Please bring recent medical lab reports (last 12 months), as well as any medications/supplements that you are currently taking. 

Follow-ups:

Your second appointment, typically 1-2 weeks later, will consist of discussing key findings, followed by a more comprehensive treatment plan. This may include the use of one or several modalities. Depending on the condition/modalities used, follow-ups are then typically booked 4-8 weeks later, to evaluate your progress and make any necessary amendments to your treatment plan.

Note:
Fees are payable by VISA, MASTERCARD, debit, cash or cheque at the end of each visit.
Any prescribed herbal tinctures, supplements or homeopathic remedies are not included in the above fees.
Please note that these fees are not covered by OHIP, including lab tests.
Most extended health care plans cover all of naturopathic visits.
Please contact your employer or insurance agent to inquire about naturopathic coverage.


Cancellation Policy:

Life happens, and understandably, you need to cancel. Please advise us at least 24 hours in advance of your appointment in order to accommodate others who may need to come in. Otherwise, the full cost of the appointment will be charged.
Consideration will be given to unforeseeable circumstances at the discretion of Dr. Novy.

Late arrivals: we value your time, and ask for the same.  Though we will best try to accommodate you, the appointment will be finished on time, regardless; any scheduled treatment will be either shortened or postponed to another appointment until there is adequate time from start to finish.

No-shows: anyone who either forgets or chooses to not show up to their appointment for whatever reason will be charged 100% of the booked service.

Thank you for your understanding!